May 17, 2013
I just wanted to take an opportunity to thank both you and your wonderful staff for a magical day @ Walden — from the check-in process to cocktails (especially, as you know, the mascerated figs), to the room amenities, breakfast and finally the check-out process.
Your staff is amazing, especially Sarah, Courtenay, Josh and the other Innkeeper (with glasses) and their warmth and professionalism made us feel warm and pampered.
We are looking very much forward to our next stay with you,
May 15, 2013
I think I will see you this evening at the AGN Reception but I wanted to thank you and the staff of Walden for the wonderful assistance and service during our partner’s meeting last week. Everyone enjoyed the facilities, rooms and dining. I can’t thank you enough for helping us organize this program and we will return in the near future.
Also, I can’t say how impressed I was with the service and attention we received during our stay, it was top notch and everyone was very accommodating and helpful. Please extend my, our sincere appreciation to the staff.
Thank you very much
James P. Carulas, CPA
Chief Executive Officer
Meaden & Moore LLP
March 15, 2013
Incredible. Memorable. Amazing. Romantic. Extraordinary. These are all words we have used to describe our stay at Walden. From the moment we arrived, our expectations were exceeded in every way. I have visited many high end spas around the country, but the set up at Walden, with individual suites that are appointed with every possible amenity is exceptional. We were greeting with champagne, our lunch at the spa was fantastic, and the ability to truly enjoy the spa suite before and after our services was wonderful. The spa is so peaceful and serene, a relaxing escape.
Leah personally escorted us to our room and gave us a complete tour of the facilities. She was so helpful and friendly. She even let us check out the horse arena and told us all about the Walden experience.
Nick drove us to our dinner at The Barn. He too was friendly and attentive to our every need. On the ride over we inquired about certain Walden activities and while we were at dinner he made the extra effort to put in our room beautiful brochures about Walden that extensively describe the resort.
Our dinner at The Barn was fantastic. The food was excellent, the service was exceptional. Our experience the next day for breakfast at The Cafe was no different. When we returned to our room after dinner, the dessert wine, the lit fireplace and the rose on our bed was such a welcoming touch and oh so romantic!
Every facet of our experience was outstanding. Walden is a beautiful resort with service that is luxurious without being stuffy. While this was our first visit to Walden, we know it will not be our last. Thank you and all of your wonderful staff for making our stay so delightful.
Cheryl & Paul
May 8, 2012
Jackie & Brian - Wedding Clients
I just wanted to thank you and your staff for such a wonderful wedding on Saturday. I don’t think it could have been more perfect!!! Everything moved smoothly and the grounds were immaculet. I cannot wait to get our pictures. I’m sure you have no trouble booking weddings but if you have a bride you need me to talk to I’ll be more thann happy to tell her about our fairtale wedding.
Hi, Kate –
THANK YOU for helping to make our overnight stay unforgettable there at Inn Walden. Matt & I didn’t want to leave! We stayed until last moment we could..12:01pm on Sunday. The leisurely breakfast in the room, coffee on the balcony, music playing in the room, it was just so relaxing! Thanks for making us feel like a rock star with your guided tour too.
I can’t stop raving to my friends (and coworkers) about my perfect birthday weekend at Walden.
Thanks again for enhancing our experience!
What a lovely evening! Chef Thomas out did himself. Please let him know how much we appreciated the amazing dinner. Thank you, Laura, for sharing your knowledge about the wines and the food pairings. It was all just perfect! I feel so very fortunate to live at Walden and have such wonderful amenities and, especially, to have the opportunity to enjoy many evenings at The Barn.
Again, many thanks to you, chef, and your staff.
Jason and Sarah – Wedding Clients
Thank you so much for everything you did for Sarah and I on our wedding. You were amazing! From tolerating our friends, to being patient with us, accommodating all our whims, and most of all, making sure is all came together, you and your staff were simply great.
Thank you so much,
Jason and Sarah
Ashley and Kevin – Wedding Clients
To Kate and the staff at Walden,
Kevin and I can never thank you enough for all of your help in planning out wedding and for helping us with every detail on our wedding day! The day was amazing and exceeded all of our expectations and it was all because of the kind and conscientious staff at Walden. We can’t wait to come back for our anniversary!
Thank you all so much,
Ashley and Kevin
Jen and Ashley – Wedding Clients
Thank you so much for all of your help. Not only was this weekend amazing, it was so easy. We really appreciate everything you’ve done for us. Perfect, perfect weekend!
Jen and Ashley
Monday, May 31
Good morning Kate,
I wanted to send you and the Walden Inn staff a thank you email for what I heard was a lovely evening for the Geis Design Dept dinner. I’ve heard nothing but rave reviews about the food, service and facility and I thank you for all of your efforts in putting together a wonderful dinner for our group. It’s nice to know that we have a great facility right up the road from our office and we look forward to using The Inn at Walden in the future, as the need arises.
Christine Reinsel – Geis Companies
Friday, April 22
Katie Beasley, Columbus
The Spa was amazing. Everyone who worked there were so great. It always seemed like we were the only ones there even though you were fully booked. Every night our room was lite with candles, music a special turn down…so nice to come back from dinner to for that kind of surprise. Very romantic…..can’t wait to come back next year.
Wednesday, March 2
I wanted to let you know that we had a truly magnificent time on Saturday night at Walden. We had 40 for Fran Cashier’s birthday party and people we really impressed. The food and service was top notch, and the setting was simply beautiful. Most of the wives there had never been to Walden…and were quite upset that their husbands had never taken them there before. When they saw our loft, they were amazed at this quiet gem that they had never heard about.
Thanks for the great night. I hope to be back soon.
Here is a link to some pictures from the event. In the evening that room catches the fireplace light perfectly and it is such a nice atmosphere for a party.
Thursday, February 10th
We can’t stop raving to all we know about our wonderful stay at Inn Walden. We extended our stay an additional day because we loved your Inn so much!
We had a luxurious spa treatment which included a couples massage. Most spas we have tried give you access to a common area before and after for a limited time. We were trilled that we had full access to our spa suite for the entire time. We enjoyed the spa tub, steam shower, refreshments, and just relaxed on the sofas. Your staff thought of everything ahead that we might have needed.
We enjoyed a delicious dinner and drinks with exceptional service at The Barn. Dominick shuttled us to and from in your cozy van. Very nice on a snowy cold night! We loved returning to our room only to find our turn down service to include chilled Sparkling wine, chocolates, a warm fire and romantic candles lit and our favorite music on the room speakers. Very romantic!!!
Even down to waking to find fresh baked muffins outside our door, every thought by you and your staff went into making our visit perfect. There is so much more I could add about your fantastic and dedicated staff. We usually stay at Ritz Carlton resorts, but your customer devotion FAR exceeds any experience we ever had there! We can’t wait to return just for a wonderfully relaxing and fully pampered visit.
Thank you again for a wonderful stay!
Friday, January 21
Laura and Ted Pinnick
Ted and I were simply amazed at the beauty, luxury and uniqueness of Walden. From the moment we arrived, we were pampered! Each and every one of the staff was professional, pleasant and helpful. They made us feel at home.
Ted and I enjoyed an afternoon of massages in the couples suite followed by a delicious dinner at the Barn. Everything was perfection.
We plan on making Walden a part of our annual calendar, and will be spreading the word of its excellence!
Friday, January 13
I held a business meeting at the Inn last October for 12 of our largest customers. The attendees, all of whom stayed in the various rooms, were overwhelmed with the understated class of the rooms, the overall atmosphere of the facility and the gracious and complimentary way that all of the attendees were treated. I couldn’t have asked for a better outcome and we will definitely be doing it again. I absolutely think that the Inn lived up to its 5 Star rating.
Wednesday, October 20
My wife and I stayed at Walden on Saturday night and I wanted to write to tell you how much we enjoyed our stay. This was our first time staying there and we did not know what to expect. We have stayed at some very nice places but we have never stayed at a place like Walden before. From the very first correspondence requesting a brochure to breakfast was a treat for us. We were treated like we were the only guest staying there. There was not one person that we spoke to that didn’t treat us like gold. That is extremely rare in the service industry. I wish I remembered the young gentleman’s name that showed me to our room while my wife was getting her spa treatment because he did an excellent job and when he finished I tried to tip him and he refused even after I insisted. This was a surprise for my wife for her birthday and for her to just relax and to forget about work for a while. The spa treatment that she received was hands down the best she ever received and she has had numerous treatments at top spas around the country. I can go on and on about Walden and when we tell people about it they just have no idea what it was like. Every detail was perfect and we during our short stay we kept saying what could be next and then we opened our door to go to breakfast and saw the muffins hanging on the door. Great touch! When we left the Inn and started driving back home we were already planning our next stay which will be longer so we can enjoy it more. I wish I was better with names so I could mention them but it’s easy to say whoever worked this past Saturday and Sunday did an excellent job. Thank you for making out stay so special.
Friday, October 1
Danielle Smith -Cleveland
Just wanted to give you some feedback:
The RGBarry group absolutely LLLOOOOVVVEEESSS Walden and your entire staff.
Thank you so much for taking care of everything. Every meal, meeting, and activity has been exceptional.
We truly appreciate all of the TLC you give.
Monday September 27
Kyle McDaniels, Canton Ohio
To give a brief history, originally my wife and I were planning on getting married in April 2006 But after being given orders on January 5, 2006 that I was deploying to a 15 month tour to Iraq, our wedding had to be bumped up to the January 14th date. In the craziness of planning a wedding in 9 days, we did not have much of an option travel wise to plan a honeymoon. Therefore, I decided to attempt to find a nice place for just the wedding night. It was at that time, in my search, I discovered Walden. I reserved our wedding night for a stay in a loft suite at Walden. Even though it was approximately a 20 hour stay in which we had, our experience was overwhelming. The staff, amenities, and overall experience was excellent.
We decieded to come back to celebrate our 4th anniversery to renew our wonderful expeience. We had the same suite and the same magical experience. Its hard to believe how good you actually are. Thank you for being such a special place.
Tuesday June, 1st
David Payne, Palm Beach, Florida
We had a great time! Our room was amazing, high ceilings so big the kids were amazed! The maid that cleaned our room folded EVERY piece of clothing that we left on the floor! It was so great. The spa was wonderful, the service everywhere was perfect. When I asked my 6 year old where she would like to go for her 7th birthday party (I told her she could pick ANYWHERE like California or Florida)… she picked Walden! Thank you so very much for making it so fun for our family. We are truly looking forward to returning sometime soon!
Friday April, 23rd
Lisa Wilson, Columbus, Ohio
We experienced our first stay at Walden and we absolutely loved it! I appreciate all of the hard work that everyone puts in to making that place so special. Our suite had windows to the floor, a wonderful dining nook and a special bathroom with a second powder-room. The place was so well maintained and was so special we can’t wait to out next sojourn to Walden.
Friday February, 19th
Steven and Sheryl Lake Forest, IL
Just a brief note to THANK YOU for setting up my trip to Walden. My wife and I enjoyed all of our spa service in the Spa. I can’t say enough great things about your staff. The wonderful people at the Welcome Desk, who remembered our names, to the wonderful therapist’s who are just great. Our dinners at Barn were outstanding. Again, many, many thanks.
Rebecca Henry, Pittsburg Pennsylvania
Thank you for the fabulous last week of August we had at Walden. The dinners at The Clubhouse and Barn were so memorable, spa appointments, pool time, and the golf course was impeccable. I enjoyed Walden so much that I’m bringing my board of Directors meeting for a conference. Look forward to our next visit to your magical place called Walden.
Tuesday, October 13th
Morgan & Ben Petitti
We cannot thank you enough for all of your efforts in making our day and evening so very special and memorable. Working with you was so easy and comfortable and I was relieved having you in charge of organizing the entire evening. You did an absolutely fantastic job and the service was perfect. Everyone loved the food and felt the setup was gorgeous.
Monday, September 28th
As always, our trip to the spa was fabulous and everyone loved it! You guys truly do an amazing job and your spa is simply the nicest one we have ever been too. Thanks again to you and your staff!.
Friday, August 20th
The Inn is immaculate, the staff is impeccable. Our room was truly a delight, and the amenities were ABSOLUTELY beyond expectation. My sister’s husband is in his last stages of cancer and the weekend, as I had hoped, did her good. She felt very pampered, and I owe it all to you and your staff. Words cannot express my appreciation.
Wednesday, August 12th
I wanted to thank you all once again and tell you just how much my family loved their Walden experience. It was really incredible! What a great weekend we had. Our parents and kids knew immediately that they were in a very special place with very special people who made them feel incredibly comfortable and well taken care of. Anyway, from my entire family, we want to thank you again for a completely memorable first anniversary gathering that could ONLY be that special with you. You are ALL ROCK STARS!!
Saturday, August 1st
Mark J. Schmeling
We just checked out this morning from Walden and I wanted to say how much we truly enjoyed our experience at the inn. My wife found the spa amazing and I was absolutely impressed with the great service from the appetizers in the library to the champagne at night. It was an absolutely wonderful experience coming from an experienced traveler. Thank you for a wonderful stay. We will return again.
Thursday, July 16th
We wouldn’t hesitate to recommend the Inn for anyone looking for a truly relaxing getaway with an extremely high level of personalized service. I’d say the Inn was the highlight of the trip. Neither of us had ever stayed at a place where the service was so personal and all-encompassing.
Tuesday, July 7th
Dean R. Gladden
What a great time we had at your place. The service, the great room and the Spa. It was a wonderful way to celebrate our 30th!
Thursday, June 25th
I just wanted to take the time to thank you for sharing Walden’s new botox service with me. It was truly a first class experience. From the moment I got there I was treated like I was attending one of your amazing spa services. I was able to sit in a relaxing room and enjoyed a foot massage while I waited. I was so nervous about getting this done for the first time, but the peaceful surroundings eased my apprehension and Dr. Kassouf was extremely down-to-earth. She took the time to really learn about the areas that I dislike and explained how she would take care of my needs in full detail. I am already seeing results and I can’t wait until it has taken the full effect.
Monday, December 22nd
Our day was phenomenal, Andrew and I love to just sit and talk about it over and over again, and express how happy we were with every single aspect. It was perfect and catered to everyone! It was so cozy and beautiful, as I looked around at my guests, I could really sense that they were comfortable and enjoying themselves. The band was in the perfect place, as was the DJ and slideshow. Everything was perfect. Also, our suite was amazing! We plan on becoming regular guests there. THANK YOU!!
Monday, December 22nd
I travel a lot and stay in very nice places. I would say that this is the nicest accommodations of all. The staff is very polite and helpful. The Spa is world class. Our dinner at the Barn was fantastic as well. I have stayed with you several times and it is so relaxing that I forget I am there on business. Any time I am in the Cleveland area I will be staying at Walden. I will continue to recommend to friends this wonderful facility. I look forward to my return in March.
Thursday, November 27th
Thank you for preparing such a wonderful Thanksgiving dinner. The food was delicious and our guests are still raving about the meal. I was unsure if I would miss cooking Thanksgiving dinner, but with out of town guests staying at our house, it enabled me to be able to spend a lot more time relaxing with them. We might have started a new tradition!
Monday, November 3rd
Steve and Sherri Roth
Thank you so much for the wonderful weekend at Walden. Our Loft room was beautiful and spotless…the amenities surprising and thoughtful…the staff friendly and so discreetly efficient. The romantic touches to our room were beyond expectation!
Pass on our warm thoughts and regards to the stables as well. We enjoyed a lovely trail ride Saturday afternoon and were welcomed as if we were part of the barn family.
You all made our first stay at Walden a relaxing, pampering and memorable one.
Wednesday, July 16th
On July 16th we had a very successful Women’s Tennis Member Guest. Our thanks go to all who helped make it happen. Every year gets better and we are enjoying a stronger Tennis presence at Walden than in years past. Our thanks go to Rob for bringing us Tim Morgan. Tim is a wonderful tennis pro with a great deal of experience and expertise. Tim comes to us from Western Reserve Racquet Club where he had been the pro for 16 years. We are very lucky to have him. This year’s activities have more than tripled. He and his staff are a gift to us. Walden is a wonderful place to live! See you on the courts.
Monday, June 23rd
Tris Atkinson, President of Ladies Golf, 18 Holers
The practice round for Member Guest. 5:00 pm cocktails, mini Spa treatments and a fabulous dinner! We had the best time and our guests were so impressed by the Inn and the staff at the Inn. We accomodated close to 60 women and I have had nothing but rave reviews about the whole evening…thank you for making our special event a night to remember.
Saturday, June 14
Thank you again for everything. My hair and make-up looked perfect for the wedding. Everything was still intact the next morning! Thank you, thank you, thank you for making everything picture perfect!